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general policies


Orders must be received at Potter Distributing before 1pm on the day before your scheduled delivery day. Orders received after that will be processed for shipment the following week. Refer to your delivery schedule, or contact your Potter Distributing Territory Manager to determine your delivery day.


Orders are shipped and delivered Monday through Friday on our own trucks by our drivers.
Deliveries needed before the next scheduled delivery day will be shipped by common carrier with shipping costs billed to the retailer.

payment terms

We accept Visa®, MasterCard®, Discover®, and American Express®. Credit is also available upon approval of a completed credit application. Credit applications and billing/payment terms along with floor plan options are available from your Potter Distributing Territory Manager.
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